Deco BE25 constant Wi-fi disconnects from iPhone and laptop

Deco BE25 constant Wi-fi disconnects from iPhone and laptop

Deco BE25 constant Wi-fi disconnects from iPhone and laptop
Deco BE25 constant Wi-fi disconnects from iPhone and laptop
Saturday
Model: Deco BE25  
Hardware Version:
Firmware Version: 1.0.20

I've been having issues with my Deco BE23s. My devices will randomly disconnect from Wi-fi up to 4-5 times per day. My iPhone for instance, disconnects randomly and it won't connect back on until I completely restart my phone. The other solution is to change the Private Wi-Fi Address from "Off" to "Fixed" or vice versa, then it'll reconnect back right away. This also happens to my Macbook after I wake it up from sleep. The Macbook will attempt to reconnect to the Wi-fi but it'll say it's connected and has no internet. The only solution for this is also the same as with the iPhone. 

 

I've noticed that it's possible that it happens if I move from floor to floor. 

 

Firmware is updated.

 

I have 3 Deco BE23.

Operation Mode: Wifi Router (but also had it on AP mode)

Fast Roaming: Disabled

Beamforming: Disabled (also had it enabled)

Channel Width for 5ghz: 160mhz (also tried changing it to 80mhz)

 

Any help would be greatly appreciated! It's been a frustrating experience.


Thank you!

 

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#1
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4 Reply
Re:Deco BE25 constant Wi-fi disconnects from iPhone and laptop
Sunday

  @onept8tee 

 

The following is taken directly from the Deco app for both Beamforming and Fast Roaming.

 

"If some devices are disconnected from the Deco network after turning on/off this feature, try forgetting the Deco network on these devices and then join the network again."

 

I would try that first and see how it goes. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Deco BE25 constant Wi-fi disconnects from iPhone and laptop
Yesterday

  @HelpFixDecoApp Yeah I have done that to all of my devices. It still disconnects.

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#3
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Re:Deco BE25 constant Wi-fi disconnects from iPhone and laptop
Yesterday
Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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Re:Deco BE25 constant Wi-fi disconnects from iPhone and laptop
23 hours ago

  @onept8tee 

Hi, a new firmware 1.1.0 Build 20250718 for Deco BE25 was released a few weeks ago. It has optimized the roaming performance and network stability:

Deco BE25(EU)_V1_1.1.0 Build 20250718

It is recommended to update to the latest firmware to see whether it helped.

 

Wait for your reply.

Best regards.

 

 

 

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#5
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