KE110 and connected TRV not following schedule, not following open window detection rules
I switched my complete heating system from Netatmo to TP-Link Kasa products this season and so far I'm very satisfied.
I also got two KE110 for the two biggest rooms, one bound to one TRV and one to three.
I'm experiencing the phenomenon where the two rooms with the KE110 don't follow the smart schedule. The app correctly shows the next time-slot but when the time comes, the temperature doesn't change. It happens not always but at least once a day so far.
Disabling and enabling the smart control usually helps. And sometimes it displays "Hold Temperature" except I didn't do any manual changes.
I also connected one Tapo T110 Window Sensor and bound it to the KE110. The Sensor works and detects the opening, but the KE110 doesn't always follow the set rules either.
All of these problems only happen with the KE110. The single TRVs work flawlessly, also with T110 sensors. Anyone else having these issues?
Hello everyone, regarding the issue discussed in this thread, our R&D team has provided a beta firmware as a temporary solution. The official release is on the way, i'll keep you posted if there is any progress. If you would like to try the beta, keep watching!
Phenomenon Description
When linking one or multiple KE100 units with a KE110 controller, you may observe that connected KE100 devices do not adjust temperatures according to the Smart Control rules configured on the KE110.
Workaround
Beta firmware to address this issue is now available to community users. To apply the beta firmware, follow the steps below.
1. Find the Mac address on your Kasa KE110 and the KH100 hub.
2. Send a message to @Wayne-TP in the following format:
[843126][KE110 Smart Control Failure] + Mac address of the KE110 and the KH100
Before the Upgrade
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
no, it's not activated.
Btw. it happened again right this morning. Temperature was supposed to switch to 21° at 8:00, but it was still on 20° at 9:20 and now says it will switch to 23° at 17:00.
Open Window Detection with the dedicated sensor seems worked yesterday and this morning, but I also since bound it to the TRV as well in the settings.
After de- and reactivating Smart Control it's now set to the 21°.
The scheduled change from 23° to 20° didn't happen tonight with my second KE110 and the heating kept running for more than one hour until I noticed.
I'm sorry @Wayne-TP but that can't be the desired behavior of this system, or is it? If I schedule a temperature time-slot, I expect it to take affect.
