Tapo H500 hub wont connect to existing camera's
Tapo H500 hub wont connect to existing camera's
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2025-10-01 08:55:13 - last edited 3 weeks ago
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Tapo H500 hub wont connect to existing camera's
2025-10-01 08:55:13 - last edited 3 weeks ago
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I have a hub h500 and want to connect my house cameras to it. I have C310 cameras outside and tc 70 cameras inside. The hub will find these cameras but wont connect saying camera firmware not up to date and to update to the latest firmware. The cameras however return that they have latest firmware installed, which is obviously not correct. How can I resolve this problem
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Re:Tapo H500 hub wont connect to existing camera's -Solution
2025-10-01 09:22:41 - last edited 3 weeks ago
Sorry, just seen reply to my previous enquiry. Seems my cameras are not compatible. Hopefully they will be in the future. I dont wont to have to keep buying new cameras just to keep up. I'm committed to tapo cameras as they are reliable and easy to set up, use ect. I now have 15 cameras on my system over two property's and dont want to start over again.
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3 weeks ago - last edited 3 weeks ago
Posts: 7296
Helpful: 1162
Solutions: 2562
Stories: 13
Registered: 2020-06-23
Re:Tapo H500 hub wont connect to existing camera's -Solution
3 weeks ago - last edited 3 weeks ago
To check whether the Tapo hub supports your Tapo camera, refer to this list. Tapo Smart Hub Compatible Camera List
▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter
▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub
▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes
▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo H500 hub wont connect to existing camera's -Solution
2025-10-01 09:22:41 - last edited 3 weeks ago
Sorry, just seen reply to my previous enquiry. Seems my cameras are not compatible. Hopefully they will be in the future. I dont wont to have to keep buying new cameras just to keep up. I'm committed to tapo cameras as they are reliable and easy to set up, use ect. I now have 15 cameras on my system over two property's and dont want to start over again.
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3 weeks ago - last edited 3 weeks ago
Posts: 7296
Helpful: 1162
Solutions: 2562
Stories: 13
Registered: 2020-06-23
Re:Tapo H500 hub wont connect to existing camera's -Solution
3 weeks ago - last edited 3 weeks ago
To check whether the Tapo hub supports your Tapo camera, refer to this list. Tapo Smart Hub Compatible Camera List
▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter
▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub
▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes
▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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2025-10-01 08:55:13 - last edited 3 weeks ago
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