Tapo D230S1 Audio Output on Doorbell not working

Tapo D230S1 Audio Output on Doorbell not working

Tapo D230S1 Audio Output on Doorbell not working
Tapo D230S1 Audio Output on Doorbell not working
2025-10-01 16:15:14 - last edited 2025-11-07 11:57:38
Model: Tapo D230S1  
Hardware Version: V20
Firmware Version: 1.22

Hi everyone,

 

I set up the doorbell today, with great success. The video feed is crisp, the signal is full. The call system is working. 
 

The issue I have is that there is no audio coming out of the doorbell itself. Mic works fine. No audio out the doorbell when I speak on my phone. This includes the "quick responses". 
 

I've done a "5 second hold" repair of the doorbell, but still nothing. 
 

Does anyone have any suggestions as I'd really rather not have bought a lemon here. 
 

Thanks,

B

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Re:Tapo D230S1 Audio Output on Doorbell not working-Solution
2025-10-11 06:45:24 - last edited 2025-11-07 11:57:38

  @StonedhamsterZA 

 

Make sure the speaker volume is adjusted to the max. For your case, i would recommend getting a replacement first. To proceed warranty, you may contact the retailer or local TP-Link support

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Re:Tapo D230S1 Audio Output on Doorbell not working-Solution
2025-10-11 06:45:24 - last edited 2025-11-07 11:57:38

  @StonedhamsterZA 

 

Make sure the speaker volume is adjusted to the max. For your case, i would recommend getting a replacement first. To proceed warranty, you may contact the retailer or local TP-Link support

CES 2026 Meet TP-Link AI Assistant and More New Products!
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