H500 Multiple failed update

shaiful_yazid

Yesterday

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Registered: 2025-10-15

H500 Multiple failed update

Yesterday

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Model: Tapo H500

Hardware Version: V1

Firmware Version: 1.1.2 Build 20250409

Hello All

My H500 currently on firmware 1.1.2 Build 20250409 and the apps notify my there is an update available for 1.3.4 Build 20250916. Everytime I update it the system mention 'Successfully Updated' however after reopen tge apps, the firmware remain at 1.1.2 Build 20250409.

Tried few time to update it but failed. Restarted the hub and router few times. Anyone experienced the same here?

1 Reply

Wayne-TP

18 hours ago

Posts: 7046

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Registered: 2020-06-23

Re:H500 Multiple failed update

18 hours ago

@shaiful_yazid

Switch H500 to ethernet connection if it was on WiFi. Try to link H500 to another 5GHz WiFi, like a mobile hotspot or the guest WiFi, see if that helps. *Tips: Use the same WiFi name and password for the test WiFi as those of the current WiFi. Turn off the current WiFi, and the hub should automatically switch to the test WiFi.

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H500 Multiple failed update

H500 Multiple failed update

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