Camera poor quality

Camera poor quality

Camera poor quality
Camera poor quality
Monday
Model: Tapo C460 KIT  
Hardware Version: V1
Firmware Version: 1.2.0 Build 250910 Rel 70120n

Hi there,

 

1st time that I seek support here...

 

My camera is some four months old and already a pain in the neck:

 

  1. Lost signal to the router without any indication as to why - the router is back to back to the place where the camera has been installed
  2. Reset 5 times not successful though I followed all instructions
  3. the 6th attempt was good for some three days, then signal lost again and LED was red, orange, blinking, and partly permanent "on" - just weird
  4. again reset ...
  5. detection of "objects" now on a random basis rather than as expected, i.e. always when applicable
  6. access to my TP Link not possible for a full week
  7. TP support willing to help but without useful (though extreme long) instructions - clear "trial & error" approach

 

Who shares similar experiences and can give useful hints?

Tx in advance

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Re:Camera poor quality
19 hours ago

  @NotSatisified 

 

Due to the battery-powered nature of this camera, its detection logic differs from that of AC-powered cameras to ensure sufficient battery life for regular use. You can check out this article to learn how to properly install a battery-powered camera and optimize its performance. How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance

 

As for the disconnection issue, you may want to check the WiFi signal strength of the camera. If the signal is weak, then it is likely to disconnect from the router. How to check and improve the network connection stability of Tapo smart devices

 

If the device has a strong signal, we suggest keeping an eye on the camera's performance. If similar issues occur again, you can refer to this article for troubleshooting. Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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