Can not get my second H100 hub to finish and pair

Can not get my second H100 hub to finish and pair

Can not get my second H100 hub to finish and pair
Can not get my second H100 hub to finish and pair
2025-11-06 16:28:53 - last edited 3 weeks ago
Model: Tapo H100  
Hardware Version:
Firmware Version:

I have factory reset this H100, and tried repeatedly to add to network. It goes through all of the steps except the last one of pairing.  I have another H100 hub already working fine. I just can't add this second one.

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#1
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2 Accepted Solutions
Re:Can not get my second H100 hub to finish and pair-Solution
3 weeks ago - last edited 3 weeks ago

  @Augiek 

 

Check this article for troubleshooting. What should I do if I fail to configure the Tapo devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Can not get my second H100 hub to finish and pair-Solution
3 weeks ago - last edited 3 weeks ago

  @Augiek solved the problem by unplugging the first hub temporarily. Second hub went through the entire process smoothly. Original hub was interfering with setup.

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#3
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3 Reply
Re:Can not get my second H100 hub to finish and pair-Solution
3 weeks ago - last edited 3 weeks ago

  @Augiek 

 

Check this article for troubleshooting. What should I do if I fail to configure the Tapo devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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#2
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Re:Can not get my second H100 hub to finish and pair-Solution
3 weeks ago - last edited 3 weeks ago

  @Augiek solved the problem by unplugging the first hub temporarily. Second hub went through the entire process smoothly. Original hub was interfering with setup.

Recommended Solution
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#3
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Re:Can not get my second H100 hub to finish and pair
3 weeks ago

  @Augiek 

 

Your case is quite unusual because an existing hub normally does not affect the configuration of another hub. Anyway, glad to know that your problem has been resolved!

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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