Remote management

Remote management

Remote management
Remote management
Friday - last edited Yesterday
Model: Archer NX600  
Hardware Version: V2
Firmware Version: 1.1.0 3.0.0 v60ec.0 Build 250911 Rel.44180n

Hi,

 

I don't have the remote management enabled in the Administration page. Nevertheless, remote management is accessible through the public IP of the router. Is it a firmware bug? Anyone with the same issue?

 

Thanks,

 

Pedro

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#1
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1 Accepted Solution
Re:Remote management -Solution
Yesterday - last edited 13 hours ago

  @PCH 

 

Many routers support hairpinning (NAT loopback):

Hairpinning is a network process where traffic from an internal network that is directed to the network's public IP address is instead "hairpinned" or redirected back to the internal network to reach a server there. Also known as U-Turn NAT or NAT loopback, it allows local devices to access internal resources using the external IP address as if they were external users.

If that's the case, this is expected.

You should execute another test - run a hotspot from your mobile and connect a laptop to the hotsport, then try to connect the laptop to the router public IP address - you shouldn't be able to do that.

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#6
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6 Reply
Re:Remote management
Friday

  @PCH 

 

Normally, if the remote management is not enabled in the Administration page, you shouldn't be able to access the router WebGUI through your public IP address.

I would contact the local tech support for further advise on that issue - contact.

 

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#2
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Re:Remote management
Friday

  @PCH 

 

Thanks for the feedback. That's what I thought, but somehow it's being exposed when not configured to it. I'll do it.

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#3
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Re:Remote management
Yesterday

  @PCH 

Hi, thank you very much for the feedback.

Have you submitted the support email? Currently, I've seen a new support ticket under your email ID.

If you haven't yet, please also add some screenshots/files/logs showing how you found remote management is accessible through the public IP of the router when submitting the email.

 

Wait for your reply.

Best regards.

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#4
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Re:Remote management
Yesterday

  @David-TP 

 

I haven't submitted the email to support. I ran a few more tests and found that I can access the administration web UI from the public IP, but only when from the same internal network. Somehow, it resolves the public IP within the same private network. Is it expected?

 

Regards

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#5
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Re:Remote management -Solution
Yesterday - last edited 13 hours ago

  @PCH 

 

Many routers support hairpinning (NAT loopback):

Hairpinning is a network process where traffic from an internal network that is directed to the network's public IP address is instead "hairpinned" or redirected back to the internal network to reach a server there. Also known as U-Turn NAT or NAT loopback, it allows local devices to access internal resources using the external IP address as if they were external users.

If that's the case, this is expected.

You should execute another test - run a hotspot from your mobile and connect a laptop to the hotsport, then try to connect the laptop to the router public IP address - you shouldn't be able to do that.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
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#6
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Re:Remote management
Yesterday - last edited Yesterday

  @terziyski 

 

Thanks for the explanation. I've tested connecting to the public IP address from outside the internal network managed by the NX600 router, and I can't access the web UI. All seems to be working as expected, considering the U-Turn NAT or NAT loopback feature.

 

Regards

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#7
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