Tapo D235 stopped sending video call when dooorbell button pressed

Tapo D235 stopped sending video call when dooorbell button pressed

Tapo D235 stopped sending video call when dooorbell button pressed
Tapo D235 stopped sending video call when dooorbell button pressed
3 weeks ago - last edited 2 weeks ago
Model: Tapo D235  
Hardware Version:
Firmware Version:

Doorbell is only used perhaps once a week , noticed that we had missed a couple of deliveries and turns out it suddenly stopped sending the call.

Chimes still ring.

detection and everything else still works 

we have 2 x iphones connected to the one account , and both stopped at the same time .

 

Now coincidentally we have both recently perhapos in the same time scale have upgraded to IOS 26 .........

 

Done everything online in terms of checks as recommended by Tapo .

Reset Unit .

Deleted App. 

 

update : After probably 2 hours - it appears that by enabling just 1 notificaion that this enables the doorbell to work which seems completely illogical , anybody else have the same thing ??

 

 

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Re:Tapo D235 stopped sending video call when dooorbell button pressed -Solution
3 weeks ago - last edited 2 weeks ago

  @Timsp 

 

Make sure the doorbell's notification feature is enabled: Device Settings > Notification > Activity Notification. If it is on, then double-check the schedule settings.

 

Ensure notification is allowed for the Tapo app on your phone, and for the doorbell in the Tapo app as well. Check this article for detailed steps. What can I do if I cannot receive my doorbell ringcall notifications?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo D235 stopped sending video call when dooorbell button pressed -Solution
3 weeks ago - last edited 2 weeks ago

  @Timsp 

 

Make sure the doorbell's notification feature is enabled: Device Settings > Notification > Activity Notification. If it is on, then double-check the schedule settings.

 

Ensure notification is allowed for the Tapo app on your phone, and for the doorbell in the Tapo app as well. Check this article for detailed steps. What can I do if I cannot receive my doorbell ringcall notifications?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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