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No recording after power outage h200 / c420s

No recording after power outage h200 / c420s

No recording after power outage h200 / c420s
No recording after power outage h200 / c420s
Sunday
Model: Tapo H200   Tapo C420S2  
Hardware Version:
Firmware Version: 1.6.0 20250915 rel.33520

Hello. This is the second time it stops recording (you can still access the cameras) after a power outage. The only solution I've found is to format the card.

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Re:No recording after power outage h200 / c420s
Tuesday - last edited Tuesday

  @Andmun 

 

Is the detection feature still functioning correctly? Please note that the camera will not start recording if no events are detected.


Monitor both devices' LED indicators after the power comes back on. Did you notice anything unusual?

 

Try reproducing the issue manually. If it consistently occurs, contact our support team for further assistance. Contact Technical Support

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Re:No recording after power outage h200 / c420s
Tuesday

  @Wayne-TP Hello, the detection is still on and the hub has green light. The first time this happend the led on the hub and cameras was orange.

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