T100 motion sensors not working
I have 8 of T100 but they all stop to work smart action.
How can I do?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Check the suggestions provided in this article. What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect or Delay?
If the problem persists, you may reach out to our forum support team for additional assistance. Send an email to support.forum@tp-link.com with the following information. *Send the email to forumsupport.usa@tp-link.com if you're from the United States.
Subject: [Forum Escalation][ID 848392] Tapo T100 is not recording event logs or triggering automations
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/en/smart-home/forum/topic/848392
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
For example:
1. Screenshots of the device page (event log) of the sensor, automation settings, and automation history (Smart tab > upper right corner, History).
2. The exact date and time when the sensor was last triggered, and the MAC address of this sensor and its connected hub.
3. Your current timezone
- Copy Link
- Report Inappropriate Content
Same problem. Stopped working overnight. Had a new T100 and added it, same problem.
LED on sensor blinks when it detects motion, no action is triggered. No event recorded in app.
- Copy Link
- Report Inappropriate Content
Check the suggestions provided in this article. What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect or Delay?
If the problem persists, you may reach out to our forum support team for additional assistance. Send an email to support.forum@tp-link.com with the following information. *Send the email to forumsupport.usa@tp-link.com if you're from the United States.
Subject: [Forum Escalation][ID 848392] Tapo T100 is not recording event logs or triggering automations
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/en/smart-home/forum/topic/848392
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
For example:
1. Screenshots of the device page (event log) of the sensor, automation settings, and automation history (Smart tab > upper right corner, History).
2. The exact date and time when the sensor was last triggered, and the MAC address of this sensor and its connected hub.
3. Your current timezone
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 149
Replies: 2
Voters 0
No one has voted for it yet.