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Smart Camera and Door Bell not able to integrate with Home base H500

Smart Camera and Door Bell not able to integrate with Home base H500

Smart Camera and Door Bell not able to integrate with Home base H500
Smart Camera and Door Bell not able to integrate with Home base H500
Thursday - last edited Thursday
Model: Tapo H500   Tapo D235   TC74  
Hardware Version: V1
Firmware Version:

I Bought H500 home base with TC74 camera and D235 door bell ,when I check h500 new device adding page it shows very few models ,TC74 and D235 not in list ,if tried to add through existing configured devices it shows firmware version not up to date.Firm ware update section shows all devices are up to date.So confused.

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#1
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Re:Smart Camera and Door Bell not able to integrate with Home base H500
Yesterday

  @Tpuser14 

 

What are the hardware and firmware versions of your devices?

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Smart Camera and Door Bell not able to integrate with Home base H500
Yesterday

  @Wayne-TP 

Hi Please find below

 

Home base H500 information,

Hardware Version US/1.0

Firmware Version:1.1.0 Build 20250213 rel.68720

 

Tapo D235 Information 

Hardware Version UK/1.0

Version:1.1.19 Build 250320 Rel.42136n

 

Tapo TC74 

Hardware Version EU/1.0 Information 

Version:1.0.4 Build 241013 Rel.36330n

 

All three Singapore bought from Same Distributor 

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#3
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