No history data for my Tapo Temperature & Humidity Sensor

No history data for my Tapo Temperature & Humidity Sensor

No history data for my Tapo Temperature & Humidity Sensor
No history data for my Tapo Temperature & Humidity Sensor
2025-11-27 08:58:43 - last edited 2025-12-04 09:09:53
Tags: #Sensor
Model: Tapo T315  
Hardware Version: V1
Firmware Version: 1.8.0 Build 230921 Rel.091519

I have 2 unit of Tapo T315 which connects to Tapo H100.
I can see real time data without issue (inside home network and outside network).
I can see only see Day (History), no Month and Year (History) when I'm connect to home WiFi network.  But when I outside of the home network, no History data at all (even the day history is gone).  All ports are open on my firewall. 
I have troubleshoot - change the DNS 8.8.8.8 / 8.8.4.4 on home firewall,  Restart Hub few times. 
Anyone have any clue how to solve this issue? Can TP-Link engineer assist me on this issue?
 

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1 Accepted Solution
Re:No history data for my Tapo Temperature & Humidity Sensor-Solution
2025-11-28 09:04:37 - last edited 2025-12-04 09:09:53

  @Eugene22 

 

For your case, we recommend reaching out to the support team for further assistance. Contact Technical Support

 

 

 

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Re:No history data for my Tapo Temperature & Humidity Sensor-Solution
2025-11-28 09:04:37 - last edited 2025-12-04 09:09:53

  @Eugene22 

 

For your case, we recommend reaching out to the support team for further assistance. Contact Technical Support

 

 

 

——————

Related Article

What to do if there is No Historic Data from the Tapo Temperature & Humidity Sensor

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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  0  
#2
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