H500 broadcasting wifi

H500 broadcasting wifi

H500 broadcasting wifi
H500 broadcasting wifi
2025-12-07 08:56:16 - last edited 2026-01-14 07:25:21
Model: Tapo H500  
Hardware Version:
Firmware Version: Latest

Hello. I just got h500 home base this week. Went through the set up. Updated the firmware of everything it asked even for my cameras. My set up is modem > switch > homebase h500. It is broadcasting its own unrestricted wifi. Where i can connect old and new devices to and use like my normal wifi. I turned off all my wifi access point and homebase wifi still shows and allows anything to connect and use fast internet no issues. This does not seem right to me

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Re:H500 broadcasting wifi-Solution
2025-12-09 09:01:23 - last edited 2026-01-14 07:25:21

  @the5thace 

 

Normally the device's WiFi will disappear after the setup. Did you go through the configuration in the Tapo app? It doesn't seem like the setup is completed. I would suggest resetting and reconfiguring the hub. You may follow this guide. How to set up Tapo Smart HomeBase (Tapo H500)

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Re:H500 broadcasting wifi-Solution
2025-12-09 09:01:23 - last edited 2026-01-14 07:25:21

  @the5thace 

 

Normally the device's WiFi will disappear after the setup. Did you go through the configuration in the Tapo app? It doesn't seem like the setup is completed. I would suggest resetting and reconfiguring the hub. You may follow this guide. How to set up Tapo Smart HomeBase (Tapo H500)

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