Tapo C410 chiming, can’t shut down

Tapo C410 chiming, can’t shut down

Tapo C410 chiming, can’t shut down
Tapo C410 chiming, can’t shut down
2025-12-12 00:39:44 - last edited 2026-01-07 05:42:48
Model: Tapo C410  
Hardware Version:
Firmware Version:

Hi.  Our C410 camera has suddenly started chiming (two tones), now for over 12 hours at 15 second intervals.  We can't shut it down or reset it, both have no effect.  Having been removed from the network we can't now  re-add it.  Help!

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#1
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1 Accepted Solution
Re:Tapo C410 chiming, can’t shut down-Solution
2025-12-15 10:18:51 - last edited 2026-01-07 05:42:48

  @Andykelli 

 

Can you share a video here? This sound pattern doesn't seem right. What's the led status of the camera?

*Upload the video to your personal cloud drive or video websites like YouTube, then send the link here.

 

Here are a few things you can try:

  • Make sure to reset the camera correctly: press and hold the reset button for 10 seconds. Device's led will blink red quickly while resetting, then turn to blink red and green (ready for setup).
  • Remove the microSD card if any, then do the reset again.
  • To turn on/off the camera: press and hold the power button for 3 seconds.
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#2
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Re:Tapo C410 chiming, can’t shut down-Solution
2025-12-15 10:18:51 - last edited 2026-01-07 05:42:48

  @Andykelli 

 

Can you share a video here? This sound pattern doesn't seem right. What's the led status of the camera?

*Upload the video to your personal cloud drive or video websites like YouTube, then send the link here.

 

Here are a few things you can try:

  • Make sure to reset the camera correctly: press and hold the reset button for 10 seconds. Device's led will blink red quickly while resetting, then turn to blink red and green (ready for setup).
  • Remove the microSD card if any, then do the reset again.
  • To turn on/off the camera: press and hold the power button for 3 seconds.
CES 2026 Meet TP-Link AI Assistant and More New Products!
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#2
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Re:Tapo C410 chiming, can’t shut down
Monday

  @Wayne-TP 

 

Same problem here and solution is not working.

 

After reser or boot, the camera blink red and green, bit llop into cycle :

- blink red

- blink red quickly

- again blink red and green.

 

I can't see camera wifi network.

The camera is unavailable in the app.

So i can't do anything !

 

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#3
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Re:Tapo C410 chiming, can’t shut down
Yesterday

  @Fbernier 

I waited for the battery to be down. 

 

I charged it a little to start it up.

 

It restarted in configuration mode.

I configured it and it worked for several minutes.

However, i tried to change the duration clip parameter,  and the camera ran into loop again (blink red, blink red fast, bkinl red and green)

 

Seems to have a major problem here.

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#4
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