I would like to report an issue with my Tapo H500 hub.

Although the hub records and stores video footage correctly on my SSD (SanDisk Ultra 3D SATA), the Tapo app always shows incorrect storage information.

Issue description:

• The H500 always displays "0 KB of 1,81 TB", even though many recordings exist.

• Each connected camera always shows only 1 GB of used storage, regardless of the real amount of recorded data.

• Recordings can be played back normally, so the SSD itself is functioning.

• The H500 shows all green LEDs and operates normally otherwise.

• The issue persists even after updating to the latest firmware and restarting the hub.

• I have reformatted the SSD 3 times via the Tapo app, but the issue still persists.

It seems that the app or the hub firmware is not reading or reporting the actual disk usage correctly.

Details:

• Device: Tapo H500

• SSD: SanDisk Ultra 3D SATA (installed inside the hub)

• Latest firmware installed (as shown in the Tapo app)

• Tapo app version: 3.15.112 (Google Play Store)

Could you please check if this is a known bug and provide a fix or a future firmware update?
I would appreciate any assistance.