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Tapo RV30 Max Plus and Black & Red Carpet

Tapo RV30 Max Plus and Black & Red Carpet

Tapo RV30 Max Plus and Black & Red Carpet
Tapo RV30 Max Plus and Black & Red Carpet
Monday
Tags: #Vacuum Error Prompt
Model: Tapo RV30 Max Plus  
Hardware Version: V1
Firmware Version: 1.3.2 Build 251022 Rel.144806

Previously had a similar issue was resolved here but seems came back: https://community.tp-link.com/en/smart-home/forum/topic/744190?replyId=1480956

Tapo RV30 Max on black and red carpet getting stuck. Error is "Stairs detected or the cliff sensor obstructed. Please check" 

 

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#1
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3 Reply
Re:Tapo RV30 Max Plus and Black & Red Carpet
Wednesday

Anyone can help with this? I need cliff sensor to be disabled on carpet. (ideally in the app have an option/checkbox for this) 

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#2
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Re:Tapo RV30 Max Plus and Black & Red Carpet
Yesterday

  @Bertug 

 

A new beta has been sent to your device, please check it later and perform the update. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#3
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Re:Tapo RV30 Max Plus and Black & Red Carpet
Yesterday

  @Wayne-TP Yes, I tested this already. The new beta "ignores" the area which is marked as carpet all together. So it is not cleaning the area marked as carpet but everything around it. 

What is needed is actually turning of the cliff sensor on the area which are market as carpet. 

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#4
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Helpful: 1

Views: 48

Replies: 3

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Vacuum Error Prompt
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