Tapo Hub and connected cameras not working and not viewable

Djgold

3 weeks ago - last edited Wednesday

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Registered: 2025-12-25

Tapo Hub and connected cameras not working and not viewable

3 weeks ago - last edited Wednesday

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Model: Tapo H200

Hardware Version: V1

Firmware Version: 1.6.0 Build 20250915 rel.33520

My hub (H200) and and sub devices (C420) are not working. Live view function of cameras doesn't work. Recorded media on hub doesn't work. Cannot edit settings on camera.

Need some help if this is a sudden firmware issue. All my other devices are working on 2.4ghz wifi network. I just recently changed router but only the tapo hub and sub devices have this issue of not working properly. I got a tplink C410 camera which works fine.

1 Accepted Solution

Wayne-TP

3 weeks ago - last edited Wednesday

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Registered: 2020-06-23

Re:Tapo Hub and connected cameras not working and not viewable -Solution

3 weeks ago - last edited Wednesday

@Djgold

Try to reconfigure C420 in this way: connect your phone to a different Wi‑Fi network than the one used by the camera and hub, such as another phone’s hotspot or a guest network with AP isolation enabled. Then, re‑pair the camera to the hub and observe its performance.

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Tapo Hub and connected cameras not working and not viewable

Tapo Hub and connected cameras not working and not viewable

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