Mapped scan cuts off sections of home

Mapped scan cuts off sections of home

Mapped scan cuts off sections of home
Mapped scan cuts off sections of home
2025-12-29 05:23:04 - last edited 2026-01-14 07:31:19
Model: Tapo RV30 Max Plus  
Hardware Version: V1
Firmware Version: 1.3.2 Build 251022 Rel.144806

My Tapo RV30 Pro Max does a great job of mapping out entire home BUT once it has returned to the dock it seems to forget, or cuts off, one end of our home.  The house is shaped like a pulled apart "U" and is all on one floor but quite large.  Since you can't manually add a room or area it stops cleaning in the middle of an area (the bottom of the "U" which means it misses the master bedroom end, or wing, of the house.  I've tried to remap a number of times and it seems to keep having the same issue.  It "loses" or forgets one end or the other of the home. 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Mapped scan cuts off sections of home-Solution
2025-12-31 05:49:33 - last edited 2026-01-14 07:31:19

  @DaddyOMcG 

 

What's the approximate area of your home? When the robot’s battery is insufficient to complete the entire cleaning task, it will return to the dock to recharge at low power and then resume the remaining task. Is this what is happening in your case?

 

Can you share a screenshot of the cleaning report?

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Mapped scan cuts off sections of home-Solution
2025-12-31 05:49:33 - last edited 2026-01-14 07:31:19

  @DaddyOMcG 

 

What's the approximate area of your home? When the robot’s battery is insufficient to complete the entire cleaning task, it will return to the dock to recharge at low power and then resume the remaining task. Is this what is happening in your case?

 

Can you share a screenshot of the cleaning report?

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options