tapo app

tapo app

tapo app
tapo app
2 weeks ago - last edited Yesterday

lately tapo app is refreshing almost every time when you have window open in back ground on ipad / when you bring up the window it refreshes to home screen most of the time which it never used to do this often and is really annoying- wish tapo would fix this annoying issue and their alert whether you want to keep viewing

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#1
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1 Accepted Solution
Re:tapo app-Solution
Friday - last edited Yesterday

  @gandj 

 

It will be best to do some tests on your new iPad. Make sure your Tapo app is updated. Go to App Store, search TP-Link Tapo, if there is an update, you will see 'Update' instead of 'Open'.

 

Please check the version of your Tapo app: Tapo app Me page > About.

 

Could you reproduce the issue and share a screen recording? This would help us better understand what is happening. Videos cannot be posted in the community directly. You can upload videos to your personal cloud drive or video websites like YouTube, then send me the link.

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#4
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Re:tapo app
a week ago - last edited a week ago

  @gandj 

 

Can you be more specific? If I understand correctly, you might be watching the camera’s live stream in a floating window, and when you tap to enter the video, you’re taken to the Tapo app’s homepage instead of the live view, is that right?

 

What's the version of your Tapo app? Please share the model and OS version of your iPad here.

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#2
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Re:tapo app
Thursday
yes it refreshes when brought up if you were on another app and you come back to it --its an older ipad with ipados 17.7.10 / but it never used to do this - i have purchased a new gen ipad but haven't used it much with tapo to compare / it is an irritant like that notice that used to pop up on live feed asking do you want this window open
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#3
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Re:tapo app-Solution
Friday - last edited Yesterday

  @gandj 

 

It will be best to do some tests on your new iPad. Make sure your Tapo app is updated. Go to App Store, search TP-Link Tapo, if there is an update, you will see 'Update' instead of 'Open'.

 

Please check the version of your Tapo app: Tapo app Me page > About.

 

Could you reproduce the issue and share a screen recording? This would help us better understand what is happening. Videos cannot be posted in the community directly. You can upload videos to your personal cloud drive or video websites like YouTube, then send me the link.

CES 2026 Meet TP-Link AI Assistant and More New Products!
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#4
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