KS200M: Stuck on.

KS200M: Stuck on.

KS200M: Stuck on.
KS200M: Stuck on.
a week ago
Model: KS220M  
Hardware Version: V1
Firmware Version: 1.0.12

Repeat problem with KS200M: The switch leaves lights on and becomes unresponsive to the touch and through the app. You can hear a click but the lights do not turn off. HW: 1.0 FW: 1.0.12.

 

If the switch is removed and the side or rear is tapped it will begin working proper again for a period of time then the issue repeats.  Shipping costs make the warranty return process excessive.

 

HAs anyone else experienced this and is there a known fix.  Thanks.

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#1
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5 Reply
Re:KS200M: Stuck on.
Monday

  @99_99 

 

Has your device been synced to any open-source platforms like Home Assistant or Home Bridge? Please note that Kasa does NOT support these platforms. Device performance cannot be guaranteed when managed through unofficial or unsupported methods.

 

If you have, disconnect the smart switch from those platforms, then monitor its performance.

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#2
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Re:KS200M: Stuck on.
Monday

  @Wayne-TP 

No it has not. More like a HW issue since you can hear a click but lights do no go off. Tapping the rear or side - and it shuts the lights off and works for a while. 

Wayne-TP wrote

  @99_99 

 

Has your device been synced to any open-source platforms like Home Assistant or Home Bridge? Please note that Kasa does NOT support these platforms. Device performance cannot be guaranteed when managed through unofficial or unsupported methods.

 

If you have, disconnect the smart switch from those platforms, then monitor its performance.

 

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#3
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Re:KS200M: Stuck on.
Monday

  @99_99 

Not sure what is inside these but the tap is most effective rear and right side when facing the switch module. 

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#4
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Re:KS200M: Stuck on.
Tuesday

99_99 wrote

  @Wayne-TP 

No it has not. More like a HW issue since you can hear a click but lights do no go off. Tapping the rear or side - and it shuts the lights off and works for a while. 

Wayne-TP wrote

  @99_99 

 

Has your device been synced to any open-source platforms like Home Assistant or Home Bridge? Please note that Kasa does NOT support these platforms. Device performance cannot be guaranteed when managed through unofficial or unsupported methods.

 

If you have, disconnect the smart switch from those platforms, then monitor its performance.

 

  @99_99 

 

This does seem like a hardware issue. You may contact the local support team to check the warranty. Contact Technical Support

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#5
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Re:KS200M: Stuck on.
Yesterday - last edited Yesterday

  @Wayne-TP 

 

Cut one of the bad KS-200M casings open.  

Not surprisingly in the right rear is the culprit: a 4-pin relay.  Same place as tapping the enclosure provides a short term fix (then repeat).

CHUROD A1-V-105DA2

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CHUROD: The manufacturer.
A1: The product series (A1 series).
V: The enclosure type, specifically Vented (Flux-tight, RTII).
105: The nominal coil voltage, which is 5VDC.
D: The coil power type, specifically Standard (450mW).
A: The contact arrangement, which is 1 Form A (SPST, Single Pole Single Throw).
2: The contact material, which is AgSnO2 (Silver Tin Oxide). 
This relay is a 4-pin device with a contact rating of approximately 5A at 250VAC or 30VDC.

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#6
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