[Feature Request] [H500] Face recognition retraining

[Feature Request] [H500] Face recognition retraining

[Feature Request] [H500] Face recognition retraining
[Feature Request] [H500] Face recognition retraining
Friday
Tags: #Face Recognition
Model: Tapo H500  
Hardware Version: V1
Firmware Version: 1.3.9

I made the switch to the tapo H500 hub. It is a great product but it's far from ready to take over my DVR. There are many limitations that still makes me hold the full move, like the limitation to continuously record only 4 cameras. Face recognition is good but is very limited. And because of this I have a question:

 

After I go to the unrecognized faces and categorize them properly to persons, does the hub retrain the face recognition model? Looks like no matter what I do to improve recognition, it doesn't get any better at recognizing people's faces.

 

In comparison, Netatmo cameras do this by default: the more you tag people's names from the events, the better the recognition is.

 

Would be good to have an official answer to this capability from TpLink.

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3 Reply
Re:[Feature Request] [H500] Face recognition retraining
Monday

  @ArthurII 

 

To my understanding, the facial recognition feature includes a training and optimization design. Could you please describe the specific scenario you’re encountering and provide a few examples to help us better understand the issue?

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Re:[Feature Request] [H500] Face recognition retraining
Monday

  @Wayne-TP no matter how much time I spend assigning faces to known people in the home, facial recognition doesn't get any better. I easily hit the limit of 50 unknown faces and the feature becomes meaningless to me once the notification for unknown faces is triggered every time.

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Re:[Feature Request] [H500] Face recognition retraining
14 hours ago - last edited 14 hours ago

ArthurII wrote

  @Wayne-TP no matter how much time I spend assigning faces to known people in the home, facial recognition doesn't get any better. I easily hit the limit of 50 unknown faces and the feature becomes meaningless to me once the notification for unknown faces is triggered every time.

  @ArthurII 

 

Regarding your case, I believe it may require further assistance from our support team. May I ask which country you are located in?

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