No sensors updates, no data for graphs since 30.1. 9PM CET

No sensors updates, no data for graphs since 30.1. 9PM CET

No sensors updates, no data for graphs since 30.1. 9PM CET
No sensors updates, no data for graphs since 30.1. 9PM CET
Sunday
Model: Tapo H200  
Hardware Version: V1
Firmware Version: 1.6.1

Since around 9PM on 30.1.2026, I don't have new data for any of my T310 sensors and current values are not updated either. Rebooting hub sometimes updates current values but those don't make it into graph and are not refreshed further. I can export data into email but that confirms missing data since mentioned time. Also have door bell connected and it sends notifications ok, also recording of doorbell camera works fine. No issues with connections of hub or sensors. There were gaps in data usually in the morning for couple hours and all sensors for couple days before this complete outage. Relative, who has H100 (brand new) hub is not experiencing these issues currently. I believe that sensors are sending data to hub as I got notification about temp dropping below comfort zone but temp itself was not displayed. I also have a plug automated based on sensor data so not sure it will work.

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Re:No sensors updates, no data for graphs since 30.1. 9PM CET
15 hours ago

  @MataV 

 

Your case seems require further investigation. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.

 

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