H500 hdd

H500 hdd

H500 hdd
H500 hdd
2026-02-02 13:43:50
Model: Tapo H500  
Hardware Version:
Firmware Version:

My H500 hub has been fine until recently, it keeps losing recognition of HDD , if I reboot it , it's fine for a day or 2 then loses it again

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Re:H500 hdd
2026-02-04 02:20:33

Gaz800 wrote

My H500 hub has been fine until recently, it keeps losing recognition of HDD , if I reboot it , it's fine for a day or 2 then loses it again

  @Gaz800 

 

You may check the suggestions here. How to troubleshoot if Tapo H500 fails to recognize hard drive or overheats

 

What's the model of your HDD?

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#2
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Re:H500 hdd
2026-02-04 13:48:02

  @Wayne-TP 

 

 

It's a Toshiba MQ01ABD100

 

I have tried the suggested fault finding , it will work fine for a day or two then the 3rd LED turns red . It's running at 30 degrees 

 

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Re:H500 hdd
2026-02-05 09:09:46

Gaz800 wrote

  @Wayne-TP 

 

 

It's a Toshiba MQ01ABD100

 

I have tried the suggested fault finding , it will work fine for a day or two then the 3rd LED turns red . It's running at 30 degrees 

 

  @Gaz800 

 

For your case, i recommend reaching out to the support team for further investigation. Contact Technical Support

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