Deco X50 keeps getting discounted

Deco X50 keeps getting discounted

Deco X50 keeps getting discounted
Deco X50 keeps getting discounted
2 weeks ago
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.4.6 Build 20250211 Rel 39448

Hi,

 

We have 3 decos.

 

 

2 of the working fine, 3rd one keeps disconnecting on the deco app.

 

 

My computer keeps trying to access the deco in a different room as the troubled deco is right next to it keeps disconnecting.

 

 

Tried turning off an on and other online hacks. Nothing works for the 3rd deco.

 

It connects for few seconds and then disconnects again.

 

 

Can someone please help us fix this as the work is getting effected due to this.

 

Thanks

 

 

 

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Re:Deco X50 keeps getting discounted
2 weeks ago

  @Sara2026 

Hi, welcome to the community.

Have you tried to remove the 3rd Deco and add it again on the Deco App?

In case there is something wrong with the specific unit, it is also recommended to swap the location of the two satellite Deco X50s to check whether the disconnection always follows the same unit.

 

By the way, may I know how long you had the Deco? Did the issue start recently?

Wait for your reply.

Best regards.

 

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#2
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