Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Cameras > Oops, no camera found.

< Tapo Smart Cameras

Oops, no camera found.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Oops, no camera found.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

funbobby1000

LV1

2016-02-26 04:18:42

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2016-02-14

Oops, no camera found.

2016-02-26 04:18:42

Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

Hi, I am trying to set up my new NC200. I have it in my hall plugged into TP- link homplugs. The green is solid pretty quickly so I believe the network is fine.Whenever I open the app
on my phone and try to find the camera I get the error meassge 'Oops, no camera found' I have tried pairing after pressing the rest button but it still doesnt work. I have seen new firmware
available but I'm not sure which one to download. Says V1 on the back of the camera but thats about it, there is two versions a and b on the tp link website?

Any help would be much appreciated.

Bobby

4 Reply

aalgendy

LV1

2017-08-13 03:06:46

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2017-08-13

Same issue

2017-08-13 03:06:46

Hi, Did you gind a solution for this issue? because I've the same with NC 220

funbobby1000

LV1

2017-08-14 00:06:16

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2016-02-14

Re:Oops, no camera found.

2017-08-14 00:06:16

Hi, cant actually remember now? pretty sure i downloaded the new firmware though, works fine anyway.

Shield101

LV4

2017-08-14 09:42:20

Posts: 763

Helpful: 30

Solutions: 0

Stories: 0

Registered: 2016-05-27

Re:Oops, no camera found.

2017-08-14 09:42:20

Hi Booby, you can also upgrade the firmware of your NC220.
Make sure the camera is plugged to the router with an Ethernet cable when configuring.
The corresponding Lan light on the router should be on, otherwise the router doesn't recognize the camera,so the camera can't be found.
The light on the camera should be green solid, which is normal.

johntkc

LV2

2017-10-05 16:02:24

Posts: 22

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2017-07-08

Re:Oops, no camera found.

2017-10-05 16:02:24

Shield101 wrote

Hi Booby, you can also upgrade the firmware of your NC220.
Make sure the camera is plugged to the router with an Ethernet cable when configuring.
The corresponding Lan light on the router should be on, otherwise the router doesn't recognize the camera,so the camera can't be found.
The light on the camera should be green solid, which is normal.

Yes, i agree with you, Booby should upgrade the firmware of you NCC200. Because it help you

funbobby1000

LV1

2016-02-26 04:18:42

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2016-02-14

Information

Helpful: 0

Replies: 4

Oops, no camera found.

Oops, no camera found.

Information

Voters 0

Tags