Tapo C310 V2.0 bricked - corrupted firmware after power outage, reset not completing

Tapo C310 V2.0 bricked - corrupted firmware after power outage, reset not completing

Tapo C310 V2.0 bricked - corrupted firmware after power outage, reset not completing
Tapo C310 V2.0 bricked - corrupted firmware after power outage, reset not completing
a week ago
Model: Tapo C310  
Hardware Version: V2
Firmware Version:

Hello,

My Tapo C310 is unresponsive after a power outage (frequent issue in my region, Venezuela).

Device details:
- Model: Tapo C310
- Hardware version: V2.0 (EU)
- MAC: 34-60-F9-72-FB-48
- S/N: 22251W0002205

Symptoms:
- LED turns solid red on boot, then blinks red briefly
- When pressing Reset button (10+ seconds), camera attempts to 
  enter pairing mode but makes a distorted/strange noise instead 
  of saying "reset" clearly
- LED never reaches the red/green alternating pairing state
- Does not broadcast "Tapo_Cam_XXXX" SSID
- Not detectable in the Tapo app

Already tried:
- Multiple resets (5s, 10s, 15s, 20s)
- Power cycle + reset combo (hold Reset while reconnecting power)
- Different power source

This strongly suggests corrupted firmware after an interrupted 
update. Could you please send me the manual firmware file for 
C310 V2.0 via private message, along with the flashing 
instructions?

@Solla-topee please help.

Thank you.

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#1
1 Reply
Re:Tapo C310 V2.0 bricked - corrupted firmware after power outage, reset not completing
a week ago

  @Pirelac 

Hi,

Welcom to TP-Link community, available solutions are provided in this article:What to do if my Tapo Camera gets bricked after a firmware update?

 

If it doesn't work for you, contact support team for warranty assistance.

 

Best Regards. 

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#2