privacy mode
C410 solar camera is going Into privacy mode multiple times per day. I do not understand why it is doing this abd hiw do I stop it please?
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Hi,
Welcome to TP-Link community.
If the Privacy Mode turns on or off automatically:
1. Go to Tapo app > Cameras tab > Home Mode or Away Mode to check if your camera is included. If so, preset configurations in Home/Away Mode may change Privacy Mode Status: How to edit Home and Away Mode for Tapo/Kasa Cameras and Doorbells on the Tapo app
2. Go to Tapo app > Smart tab > Automation to check if any rules toggle Privacy Mode.
If still the same, try these steps:
1. Ensure both camera and Tapo app firmware are updated: How to update the firmware of the Tapo&Kasa devices on the Tapo App
2. Reboot the camera.
3. Reset and reconfigure the camera: How to Factory Reset Your Tapo Camera: Two Methods
Best Regards.
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- Report Inappropriate Content
Hi,
Welcome to TP-Link community.
If the Privacy Mode turns on or off automatically:
1. Go to Tapo app > Cameras tab > Home Mode or Away Mode to check if your camera is included. If so, preset configurations in Home/Away Mode may change Privacy Mode Status: How to edit Home and Away Mode for Tapo/Kasa Cameras and Doorbells on the Tapo app
2. Go to Tapo app > Smart tab > Automation to check if any rules toggle Privacy Mode.
If still the same, try these steps:
1. Ensure both camera and Tapo app firmware are updated: How to update the firmware of the Tapo&Kasa devices on the Tapo App
2. Reboot the camera.
3. Reset and reconfigure the camera: How to Factory Reset Your Tapo Camera: Two Methods
Best Regards.
- Copy Link
- Report Inappropriate Content
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