Hdd memory time recording
Good morning everyone,
I have a question and hope you can help me.
I’m using 4 TP-Link Tapo C560WS cameras set to continuous 24/7 recording, connected to a Tapo H500 hub/NVR.
I’m planning to install a 2.5" HDD, but I’m not completely sure how much recording time I can expect.
From what I’ve understood:
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with 1 TB I should get around 6–8 days of recording
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with 2 TB around 12–15 days
Does anyone have real-world experience with a similar setup?
👉 In particular, I’d like to know:
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how many days of recording you actually get
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whether it’s worth going straight to 2 TB
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any recommendations for reliable HDD models
Thanks in advance to anyone who can help 🙏
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Here is a list of hard drives that have been tested by our lab, it will be a good idea to choose one from this list. Hard Drive Compatibility List for Tapo H500
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@Wayne-TP Thank you for the reply, in the end I got a 1TB drive and it lasts about 6–7 days of continuous recording.
However, now I have a serious problem. I bought these cameras and the hub because I find the line-crossing event feature excellent, and today I realized that if a camera is connected to the H500, the line crossing doesn’t work, while without the hub it works.
I don’t know what to do. I can’t tell if this is intentional or a bug. Because if it doesn’t work, all this equipment I received is useless to me.
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Maddem wrote
@Wayne-TP Thank you for the reply, in the end I got a 1TB drive and it lasts about 6–7 days of continuous recording.
However, now I have a serious problem. I bought these cameras and the hub because I find the line-crossing event feature excellent, and today I realized that if a camera is connected to the H500, the line crossing doesn’t work, while without the hub it works.
I don’t know what to do. I can’t tell if this is intentional or a bug. Because if it doesn’t work, all this equipment I received is useless to me.
Which connection are you referring to? Is it that line‑crossing detection doesn’t work when the storage path is set to the hub, but does work when storage is set to the microSD card installed in the camera?
Also, is the detection completely disabled, or does it simply not trigger? Is this something you can consistently reproduce?
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Yes, line crossing does not work when the camera is connected to the H500 hub. However, when it is disconnected from the hub, it works.
Yes, I can reproduce this issue. I also sent an email to support.it@tp-link.com, but I have not received a reply yet.
I ran further tests and came to the conclusion that when the camera is connected to the hub but the storage is not set to the hub, line crossing works.
I do not have a microSD card available at the moment, but I set the storage to the device.
However, should line crossing work when storage on the hub is enabled?
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Maddem wrote
Yes, line crossing does not work when the camera is connected to the H500 hub. However, when it is disconnected from the hub, it works.
Yes, I can reproduce this issue. I also sent an email to support.it@tp-link.com, but I have not received a reply yet.
I ran further tests and came to the conclusion that when the camera is connected to the hub but the storage is not set to the hub, line crossing works.
I do not have a microSD card available at the moment, but I set the storage to the device.
However, should line crossing work when storage on the hub is enabled?
Line crossing detection should work regardless of the video storage location, at least, I’m not aware of any dependency between storage location and this feature.
Keep us posted if there is any update on your case!
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