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Tapo Smart Camera

C402 only works in local network

C402 only works in local network

C402 only works in local network
C402 only works in local network
2026-05-01 23:11:41 - last edited 2 weeks ago
Model: Tapo C402 KIT  
Hardware Version:
Firmware Version: Versión: 1.1.7 Build 250520 Rel.57018n

I purchased a Tapo C402 with solar panel, connected it to 2.4G network, but then realized I cannot see it from outside of my house.

I have tried everything: reseted the camera, reinstalled it, reseted the router (Zyxel)...and problem was not solved.

 
Please help me!!!

 

By the way: I have another two cameras (Tapo 530WS) connected to the same network, and they work perfectly and can be seen from anywhere.

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#1
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1 Accepted Solution
Re:C402 only works in local network -Solution
2026-05-06 09:13:40 - last edited 2 weeks ago

  @FedeB 

 

Check suggestions in this article, case 2. Cannot use the Tapo/Kasa app to control my smart devices

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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#2
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1 Reply
Re:C402 only works in local network -Solution
2026-05-06 09:13:40 - last edited 2 weeks ago

  @FedeB 

 

Check suggestions in this article, case 2. Cannot use the Tapo/Kasa app to control my smart devices

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
0
#2
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