bruit de la brosse principale
Bonjour,
Lorsque le robot fonctionne il y a un bruit de la brosse principale.
J'ai l'impression que le roulement se coince un peu mais je ne sais pas comment faire pour le nettoyer sachant qu'il faut enlever la plaque entière pour y accéder.
Comment procéder au nettoyage du support blanc (cf image) qui permet la rotation de la brosse? Où est-ce un défaut de fabrication ?
Merci d'avance
Cordialement
Laurent
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Laurentt wrote
J'ai fait les tests et même sans la brosse principale le bruit est bien prèsent .
Voici la vidéo https://youtube.com/shorts/HG9-nCs6JBc?is=lqhAs0t9fI2fdBFg
It seems like a hardware-related issue. Please reach out to your local TP-Link team for further assistance. Contact Technical Support
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I don't think this part can be disassembled. For cleaning, you can use the included cleaning brush or gently pull out any trapped hair by hand.
Regarding the unusual noise, it’s currently unclear whether this component is the cause. We suggest performing some basic troubleshooting steps to narrow down the issue.
1. Try running the robot vacuum without the main brush and see whether the noise persists.
2. Did you receive any error message when running the robot vacuum?
3. Monitor whether the noise occurs when the robot vacuum is cleaning a specific type of surface, such as wooden floors or carpets.
It will be very helpful if you can share a video (link) here. *Videos cannot be posted in the community directly. You can upload videos to your personal cloud drive or video websites like YouTube, then send the link here.
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J'ai fait les tests et même sans la brosse principale le bruit est bien prèsent .
Voici la vidéo https://youtube.com/shorts/HG9-nCs6JBc?is=lqhAs0t9fI2fdBFg
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- Report Inappropriate Content
Laurentt wrote
J'ai fait les tests et même sans la brosse principale le bruit est bien prèsent .
Voici la vidéo https://youtube.com/shorts/HG9-nCs6JBc?is=lqhAs0t9fI2fdBFg
It seems like a hardware-related issue. Please reach out to your local TP-Link team for further assistance. Contact Technical Support
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