TC70 stopped following movement

TC70 stopped following movement

TC70 stopped following movement
TC70 stopped following movement
Friday
Model: TC70  
Hardware Version:
Firmware Version:

TC70 stopped responding.  I reset it, re-added it to the app. Now it streams again but has stopped moving/panning around the room to follow movement. Does anyone have any helpful suggestions?

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#1
1 Reply
Re:TC70 stopped following movement
15 hours ago

  @Rockchick 

Hello,

Tapo Pan & Tilt cameras support Motion Tracking/Auto Tracking, allowing them to follow movement within the detection area and return to their original position after 30 seconds of inactivity. This delay is fixed and cannot be customized. It's designed to ensure reliable monitoring—subjects like pets or people may pause briefly, and this buffer prevents the camera from resetting too soon and missing important moments.

To enable motion tracking/auto tracking:

    1. In the Tapo app Home page, tap the camera card to enter the live view page.

    2. Tap the gear icon in the top right to open the camera Device Settings page.

    3. Tap Detection > Motion Tracking/Auto Tracking and enable it.

 

If motion tracking is not working properly, follow the steps below based on your situation.

    1. Ensure Motion Tracking/Auto Tracking is enabled. If tracking is set for specific activities, other movements won't trigger it.

    2. Position the camera at least 15° above the vertical direction for optimal tracking.

    3. Mount to the side. Side-mounted cameras detect crossing movement more effectively.

    4. Avoid installing behind glass to prevent infrared reflection and blurry images, especially in nighttime scenes.

    5. Increase Detection Sensitivity in camera settings if tracking isn't responsive enough. For troubleshooting detection issues, refer to this FAQ: Detection is not working on Tapo/Kasa Camera

    6. Update firmware on Tapo APP > Me > Firmware Upgrade page for potential performance improvements.

    For more details, please visit: How to improve the motion tracking effect of my camera

 

Best Regards,

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#2