@Jodie4 

Hi,

If your Tapo camera is offline after a router reset or network change, you will need to reset and reconfigure the camera.

    1. Reset the camera: How to Factory Reset Your Tapo Camera: Two Methods

    2. Reconfigure the camera following the in-app instructions, or refer to the FAQ guides: How to Set Up Your Tapo Camera Using the Tapo App

    3. If the setup fails, refer to the troubleshooting guide: Tapo Camera Not Connecting to Wi-Fi: Troubleshooting Guide

Currently, the Tapo app doesn't support changing the Wi-Fi directly for your camera. If you do not want to reset your camera and reconfigure it, you can try the following steps:

    1. Set your new router’s Wi-Fi name, password, and security type to be the same as the old one.

    2. Reboot the camera and check if it reconnects automatically.

Best Regards,