Extension lead

Extension lead

Extension lead
Extension lead
Sunday
Model: Tapo C500  
Hardware Version:
Firmware Version:

 

With reference to an earlier post on this thread, I can confirm that a 10 meter extension cable is to much in that the camera does not receive enough power to function correctly.  Unfortunatly, the softwear does not tell you this, instead there is a vahue message to the effect that the camera cannot be reached, or something of the sort.

 

 

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Re:Extension lead
Monday

  @Enduser2 

Hello,

It is generally not recommended to use an extension cable to power the camera, as this may affect its performance. Please consider the following points:

    1. The material and length of the extension cable may cause the voltage reaching the Tapo camera to be lower than the voltage it requires to operate, resulting in some unusual behavior, such as the camera automatically restarting at night or getting stuck when panning and tilting.

    2. Using extension cords outdoors may also increase the risk of lightning damage, which may void your product's warranty.

    3. If you must use an extension cord, please consider a cable with 22 AWG or thicker wire to minimize voltage drops and ensure your camera receives adequate power. Additionally, ensure the cable is properly waterproofed and lightning-protected.

 

For optimal performance, we recommend using the original power adapter and cord that came with the Tapo camera.

 

Best Regards,

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