@JACPET 

Hello,

When managing smart devices through the Tapo app, you may occasionally encounter issues such as the app freezing or crashing. This could be due to insufficient RAM on your phone or occasional app glitches. If this happens, consider the following suggestions:

1. Force close the app completely from the background and then reopen it.

2. If too many apps are running in the background, close some of them before reopening the Tapo app, especially resource-intensive apps like games.

3. Restart your phone.

4. Update the app or delete and reinstall the app.

If the problem continues and you can reproduce it consistently, please reach out to technical support for further assistance. 

Best Regards,