@JackMagtown 

Hello,

If the camera's default Wi-Fi signal isn’t detected:

    1. Check the camera LED and make sure it is blinking red and green/blue.

    2. Restart Wi-Fi settings on your phone.

    3. Reboot the camera by unplugging and reconnecting it.

    4. Reset and reconfigure the camera: How to Factory Reset Your Tapo Camera: Two Methods

    5. Try a different phone or check if a PC can detect the camera’s default Wi-Fi.

Note: Cameras that use Bluetooth do not broadcast Wi-Fi.

More details, please refer to Case 1 in this FAQ: Tapo Camera Not Connecting to Wi-Fi: Troubleshooting Guide

If the problem persists, contact our customer service team​​​​​​​ and provide the results of the troubleshooting steps above.