@JSWilson1315 

Hi,

Thank you for your post. To help us better understand the issue, could you please describe what specifically is wrong with your camera?If the issue is that you cannot control the camera through the app, a good first step is to try resetting the camera and setting it up again from scratch in the app: How to Factory Reset Your Tapo Camera: Two Methods

If a reset does not solve the problem, we recommend contacting our Support team directly for further assistance. They can provide more detailed troubleshooting and help with potential hardware-related solutions. 

Best Regards,