NC210 - TPCamera and Samsung S7

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

NC210 - TPCamera and Samsung S7

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
NC210 - TPCamera and Samsung S7
NC210 - TPCamera and Samsung S7
2017-06-26 20:40:44
Model :

Hardware Version :

Firmware Version :

ISP :

Hello

I just got a NC210 and trying to set it with TPCamera app but no luck

The app find the camera and his MAC address but stay with the rotating icon telling "Adding ..." for hours .... used with a TP link Router MR6400

Using on another ADSL Router, everything works fine ....

Any idea ?

Thanks for reading
  0      
  0      
#1
Options
16 Reply
Re:NC210 - TPCamera and Samsung S7
2017-06-27 15:44:40
http://www.tp-link.com/en/faq-821.html , from the instruction, on which step do you have a issue? Do you mean you only have the issue when connect the camera to MR6400, no issue with other routers? Did you try hard reset the camera?
  0  
  0  
#2
Options
Re:NC210 - TPCamera and Samsung S7
2017-06-28 21:28:34
Hello
The process with the app start well, it find the cam (displaying the MAC adress) but stay here with the icon turning for age saying "Adding the Camera"
I do it many times, reseting the cam, restarting the router and the phone with no luck
I bring back at home on my wifi Adsl router (given by my internet provider FREE) and everything went fluently , no trouble
I will test on a third router tomorrow just to see what happen
I dont know what to try more ....
  0  
  0  
#3
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-03 10:31:10
Hi
Did you setup any advanced settings on the MR6400? What's the network map? Is there any firewall in the network? Make sure your phone is not connected to guest network.
  1  
  1  
#4
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-03 14:26:00
Hello
Nothing special afaik in my 6400, nearly out of th" box,no firewall except the one by default, there is only my phone and the cam
As you can see, the app see the cam but fail somewhere after that
I test on an Orange router and it works after some try
Will do it again next weekend as I will be there


  0  
  0  
#5
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-04 09:36:14
It's suggested to do a hard reset on the camera before you configure it with MR6400.
  0  
  0  
#6
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-04 16:09:07
Yes, I dont count anymore the hard reset I have done :)

May be there is something with the WPS ? WPS is activated on the 6400 but not on my home router

I will check next weekend
  0  
  0  
#7
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-05 17:16:39

nostromo wrote

Yes, I dont count anymore the hard reset I have done :)

May be there is something with the WPS ? WPS is activated on the 6400 but not on my home router

I will check next weekend

It's nothing to do with WPS, when the camera works with your home router, the camera has been bound to your Cloud account. Then you can just connect the camera to the MR6400 with an Ethernet cable, you should be able to access to it with the same cloud account without reconfigure the camera.
  0  
  0  
#8
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-06 15:07:33
I have been and have not had a solution to this problem
  0  
  0  
#9
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-07 02:18:09
There is no ethernet port neither usb

Only a kind of wifi access doing some magic and you cant do anything except looking at your mobile telling : No Camera Found which is wrong because at the screen before it show it to you ...

Poor product until now :(
  0  
  0  
#10
Options
Re:NC210 - TPCamera and Samsung S7
2017-07-07 15:31:41
nice post
  0  
  0  
#11
Options

Information

Helpful: 0

Views: 2502

Replies: 16