No Notifications and no auto-record KC 100
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I can’t get any notifications. And can’t trigger auto-record.
In Activity I only can see manual recordings. Live video and sound is working.
In Privacy and Sensitivity settings it’s on Record Video and Audio.
I have set Always in Notification setting and have added a activity Zone.
Puch-notis is active in my mobile for Kasa.
In Kasa Cara it say Spot Plan and I can’t change to another plan.
Location Sweden
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Our engineer will email you, you can check your inbox.
Thanks for your support and cooperation in advance, and have a nice day.
- Copy Link
- Report Inappropriate Content
I have exactly the same problem with the same camera and settings. Location is Germany. Thank you in advance for your support.
- Copy Link
- Report Inappropriate Content
Hi, could you please provide some pictures to us to get more information,
1. the picture of the devices page where we can see the kasa cam.
2. The picture of the activity page.
Meanwhile, have you ever tried to change the sensitivity and adjust the activity zone to give it a go?
- Copy Link
- Report Inappropriate Content
Thank you for your reply. Attached the screenshots. I set the sensitivity to maximum and also created activity zones but it did not change anything.
Thank you!
- Copy Link
- Report Inappropriate Content
Thanks for your feedback, our engineer will email you later to try to fix this issue.
Please keep an eye on your inbox.
Thanks for your cooperation and support in advance, and have a nice day.
- Copy Link
- Report Inappropriate Content
Similar issue, While playing from activity tab,can't play any recorded clip.Error pops up reading 'Clip unavailable -this clip can't be played because something went wrong while uploading from your Kasa Cam' 
- Copy Link
- Report Inappropriate Content
Was it working well before? When did you have this problem?
May I know if all the clips cannot be played with the error message?
Have you ever tried to power cycle or hard reset it?
What is the current hardware and firmware version of the KC100?
Good day.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1592
Replies: 7
Voters 0
No one has voted for it yet.