TL-IPC42A-4 return wrong audio codec formate from ONVIF respond

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TL-IPC42A-4 return wrong audio codec formate from ONVIF respond

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TL-IPC42A-4 return wrong audio codec formate from ONVIF respond
TL-IPC42A-4 return wrong audio codec formate from ONVIF respond
2019-09-17 05:57:46 - last edited 2019-09-18 06:41:55

I add IP Camera TL-IPC42A-4 to NVR by ONVIF, but audio stream has very noise. 

 

What's interesting is on the ODM findings, the audio shows at 8 btis bit per sample and use VLC to get media data show alaw 16 bits Per sample (seem 16 bits is correct).

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Re:TL-IPC42A-4 return wrong audio codec formate from ONVIF respond-Solution
2019-09-17 07:52:31 - last edited 2019-09-18 06:41:55

@tasict 

 

Hello, for your information, the TL-IPC42A-4 is a camera sold in mainland of China. While as a global tech support, we are not familiar with it.

 

While there is another tech support team who can help you and give you a specific answer.

 

You can reach out to them by email, fae@tp-link.com.cn. They can provide English service.

 

May it help and have a good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:TL-IPC42A-4 return wrong audio codec formate from ONVIF respond-Solution
2019-09-17 07:52:31 - last edited 2019-09-18 06:41:55

@tasict 

 

Hello, for your information, the TL-IPC42A-4 is a camera sold in mainland of China. While as a global tech support, we are not familiar with it.

 

While there is another tech support team who can help you and give you a specific answer.

 

You can reach out to them by email, fae@tp-link.com.cn. They can provide English service.

 

May it help and have a good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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