Cloud CMD fail error!!

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Cloud CMD fail error!!

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Cloud CMD fail error!!
Cloud CMD fail error!!
2019-11-05 01:06:37 - last edited 2019-11-20 08:40:46

So I had my Tp link plug lite set up and working fine on my Amazon Alexa. As soon as I linked my tp link with my Xfinity Xfi app everything stopped working and I got a cloud cmd fail error every time I tried to enable remote controls on my tp link. I reset it like 30 times to no avail. So I disconnected it from my Xfinity Xfi app, and then did one more reset and wouldn’t you believe it that worked! So you cannot have your tp link plug linked with your Xfinity app or it will no longer be able to be used remotely, figure that one out 🤷‍♀️. Lmao

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#1
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1 Accepted Solution
Re:Cloud CMD fail error!!-Solution
2019-11-18 04:26:46 - last edited 2019-11-20 08:40:46

@josephbarness I reset my LB120 multiple times. I then noticed that the Device time was set for the year 2000, which I thought was odd. Every time I installed it, the year was always in the past. So I signed out of my Kasa account, deleted the app, and reinstalled the app.  All my other smart plugs were still on the account, but the light bulb was gone. I reinstalled the bulb and it worked! The device time was now correct and the CMD error gone! Voice activated w/Alexa was now working.

 

TLDR: uninstall and reinstall the app folks!

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Re:Cloud CMD fail error!!
2019-11-05 02:42:30

@josephbarness 

 

Glad to hear that you figured it out. 

 

Thanks for sharing. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Cloud CMD fail error!!-Solution
2019-11-18 04:26:46 - last edited 2019-11-20 08:40:46

@josephbarness I reset my LB120 multiple times. I then noticed that the Device time was set for the year 2000, which I thought was odd. Every time I installed it, the year was always in the past. So I signed out of my Kasa account, deleted the app, and reinstalled the app.  All my other smart plugs were still on the account, but the light bulb was gone. I reinstalled the bulb and it worked! The device time was now correct and the CMD error gone! Voice activated w/Alexa was now working.

 

TLDR: uninstall and reinstall the app folks!

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#4
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Re:Cloud CMD fail error!!
2019-11-20 08:41:00

@Agreenmnago 

 

Thanks for sharing. smiley

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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