LB100 won't firmware upgrade via KASA app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

LB100 won't firmware upgrade via KASA app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
LB100 won't firmware upgrade via KASA app
LB100 won't firmware upgrade via KASA app
2019-11-05 20:01:06 - last edited 2019-11-14 10:42:13
Model: LB100  
Hardware Version: V1
Firmware Version: 1.2.3

LB100 won't firmware upgrade via KASA app. I've successfully reset it. Didnt' help. I didn't have this problem with an identical bulb of same version and same app. This bulb will not update via KASA app on IOS. The bulb responds to commands etc but will NOT update its firmware.

 

What now? Is there another way to upgrade this bulb?

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:LB100 won't firmware upgrade via KASA app-Solution
2019-11-12 09:59:47 - last edited 2019-11-14 10:42:13

Grabbed a zip from elsewhere and used that instead. Found all devices. Then the firmware upgrade failed.

Read a note about the httpport being wrong. Someone else had edited file data\config.json and changed httpport to 9999.

 

This fixed it. Upgrade succeeded. Confirmed in Kasa app as well.

 

 

 

Recommended Solution
  0  
  0  
#7
Options
6 Reply
Re:LB100 won't firmware upgrade via KASA app
2019-11-06 07:40:02

@ohfr4 

 

For the LB100 V1, the latest firmware should be 1.8.6. 

 

Try to download the upgrade tool to update the firmware manually. 

For Windows:http://support.tp-link.com/f/6ec140c111/?dl=1
For Mac:http://support.tp-link.com/f/e9f499b682/?dl=1

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:LB100 won't firmware upgrade via KASA app
2019-11-10 06:56:30 - last edited 2019-11-10 11:39:11

@Kevin_Z

The device is responding to commands from alexa etc. I can ping the device on my wireless network from my windows PC.

 

It still cannot be upgraded using the app and your tool said 0 devices found.

 

I'm using the Australian version of the LB100.

 

I think your tool is looking for the US version.

 

  0  
  0  
#4
Options
Re:LB100 won't firmware upgrade via KASA app
2019-11-12 09:07:03

@ohfr4 

 

It is an universal tool software, so it is compatible with the AU version. 

 

Please ensure that the LB100 and your computer connect to the same network; you can verify the IP address of the LB100 and the computer to confirm it. 

 

For the IP of the computer, you can refer to https://www.tp-link.com/support/faq/838/

 

Besides, what is the current KASA app version? And can you see the firmware update notification on the app? 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#5
Options
Re:LB100 won't firmware upgrade via KASA app
2019-11-12 09:43:41 - last edited 2019-11-12 09:46:17

@Kevin_Z 

Tool didn't find any devices. Any further ideas?

 

I can ping the device on my wireless network from my windows PC. This means the windows machine can access the bulb via the network. Its on the same network. Because I can ping the device I know its IP address.

I don't have this issue with the other bulb.

 

 

  0  
  0  
#6
Options
Re:LB100 won't firmware upgrade via KASA app-Solution
2019-11-12 09:59:47 - last edited 2019-11-14 10:42:13

Grabbed a zip from elsewhere and used that instead. Found all devices. Then the firmware upgrade failed.

Read a note about the httpport being wrong. Someone else had edited file data\config.json and changed httpport to 9999.

 

This fixed it. Upgrade succeeded. Confirmed in Kasa app as well.

 

 

 

Recommended Solution
  0  
  0  
#7
Options
Re:LB100 won't firmware upgrade via KASA app
2019-11-14 10:41:49

@ohfr4 

 

Thanks for your reply. Glad to hear that you figured it out finally.

 

Now you can enjoy these smart bulbs.

 

If need more help, please let us know.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#8
Options

Information

Helpful: 0

Views: 1888

Replies: 6

Related Articles