HS100 schedule not working

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HS100 schedule not working

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HS100 schedule not working
HS100 schedule not working
2019-11-15 07:26:43 - last edited 2019-11-15 07:35:40
Model: HS100-KIT  
Hardware Version: V2
Firmware Version: 1.5.4

I purchased an HS100 (from HS100-KIT 3 plugs) and installed it without problem.

I can switch it on or off using Kasa app from my Android device, whether local or remote.

 

However when I define a schedule, it won't run. Schedule appears normally in Kasa app, but nothing happens at given time (neither plug swiches on or off).

I checked that time set is correct (timezone = Europe/Paris)

Timer count-down feature works fine, only schedules do not work.

I have reset/reinstalled the plug but no change.

 

I have another HS110 for which everything works ok, including schedule.

 

What do I miss?

Thank you for your help.

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#1
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9 Reply
Re:HS100 schedule not working
2019-11-15 08:04:41

@titouns 

 

Try to sync the location and time zone again; and you can change to another time zone and change it back to the correct one.

 

After that, please delete the schedule and re-create it and test whether it works as expected.

 

Besides, what is the model number and power consumption of the appliance plugged into it? 

 

Still the same, please tell us the mac address and cloud account via direct message. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:HS100 schedule not working
2019-11-15 09:10:23

@Kevin_Z 

Tested the suggested changes but it did not solve the problem.

The equipement connected to the plug is a coffee machine, manual switch on or off via Kasa app works fine, only schedule would not work.

 

Sent MAC address details via message.

 

Thank you for your help.

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#3
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Re:HS100 schedule not working
2019-11-19 09:44:02

@titouns 

 

Thanks for your reply.

 

At the given time setup via schedule, please check the device time of the HS100 to verify whether it is correct.

 

Still the same, you can contact the local tech support to verify whether the replacement is qualified with the serial number and a copy of proof of purchase. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:HS100 schedule not working
2020-02-24 07:32:00

@titouns 

I have the same issue. I have followed all the suggestions other than deleting the schedule and starting again. However I question the logic. I can switch the plug on from the app manually, so clearly the plug is workingh correctly, therefor it must be an app issue.

 

S

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#5
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Re:HS100 schedule not working
2020-02-24 13:57:20

@titouns 

I finally managed to solve the issue by clearing cache and removing all data in the Kasa Apps on my Android device.

Since then, it works fine.

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#6
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Re:HS100 schedule not working
2020-02-24 23:13:08

@titouns 

I checked on my iphone 7, but I could not find the cache on the kasa app. Can you advise how I can do this on an iphone please?

 

S

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#7
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Re:HS100 schedule not working
2020-03-04 06:34:41 - last edited 2020-03-06 00:28:26

@Steve99H 

Hi, please factory reset the plug by press the settings button for 10 seconds, then reinstall the APP on the phone, and reconfigure the plug on the APP.

 

If it still not working, please tell us the plug's model number, hardware version and firmware version.

 

Have a good day.

 

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#8
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Re:HS100 schedule not working
2020-08-29 13:41:32

@Stella.Q 
Hi there, 

I've done everything suggested many times. Nothing has worked for me. It connects to my network just fine, but I can't figure out the schedules and that's the main reason I purchased these smart plugs.

 

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#9
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Re:HS100 schedule not working
2020-10-07 14:00:41 - last edited 2020-10-07 14:01:57

@titouns I found this Tip on Google and it worked great. Newer Google setups like Mesh will stop TP-link from connecting and error, but this is solution works great. 

TIP: The waves of the 2.4 GHz band can travel a greater distance than those of the 5 GHz band. If your phone does not have the ability to switch Wi-Fi bands, try to move farther away from your router and points until your phone moves to the 2.4 GHz band. Then proceed with setting up your smart home devices. 

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#10
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