Hs220, can't get same dimmer

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Hs220, can't get same dimmer

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Hs220, can't get same dimmer
Hs220, can't get same dimmer
2020-03-27 02:00:21
Model: HS220  
Hardware Version: V1
Firmware Version: 1. 5.10

2 exact same switches, all pot lights are new, minimum on the kitchen is 35% then they stop showing, dining room is at 1% and soooooo bright, can't get lower. Please help, my wife is pissed saying I cheaped out and should have got the

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Re:Hs220, can't get same dimmer
2020-03-27 09:12:42

@Hs220bro 

Are you using the switch to control the same model pot lights? What's the power of them?

 

Please note HS220 supports dimmable incandescent and LED lights based on TRIAC and forward-phase control, and does not support lamps based on PWM (pulse width modulation) and ELV (electronic low voltage) dimming. 

It is suggested that you contact the lamp support to determine whether the lamp is dimmable and the dimming methods supported by the lamp.

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