No notifications on my Tapo c200
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Got my c200 yesterday and everything worked fine tills today, it just stop sending me notifications when something moves, I loop record and I want notifications whenever somethings moves. I had a lot of notifications and messages on the app so I deleted them, cus I taught that I would work then but it don't.
any advice?
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There two roads that you might need to follow.
The first one is with your mobile phone provider when you use the 3G -4G signal.
They might need to open some ports.
In my case that was the reason, why I couldn't connect when I used 3G -4G.
The second one is when you are in your home to try to connect to the camera, by Wi-Fi.
If you can connect , then you don't need to disable the firewall !!
If not, then you might need to disable the firewall or open some ports.
You Did follow the instructions on setting up the device and registered the device to the Tp-link cloud. Right ?
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As I said, it's all working now just not an immediate push notification. Takes about 1 minute to come thr
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TapoUserNum448 wrote
@TapoUserNum448 Donot know dude !!! It works like it since i am in the 4G Network... lol
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@Watchcote What changed for it to work then ? Was it a cell network issue ?
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New android phone and its working great👍
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Hello everyone,
If you met similar concern that phone can't get notification from tapo , or get delayed notification, please try troubleshooting suggestions here:
[Troubleshooting] Tapo Camera Notification Issues
How to Troubleshoot Android Delayed Notifications on Kasa /Tapo APP
If the camera still has a notification problem, please create a new thread with case details below and so we could help look into that further:
1. Model of mobile phone and its OS version.
2. log of the camera: How to Get the Log of Tapo Camera?
3. Model & MAC address of the camera.
4. (If Motion is not detected or Camera Alarm never being tripped) Photos Motion Detection settings + a photo of Message Center.
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