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Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video

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Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video

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Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-28 09:02:01
Model: KC200  
Hardware Version: V1
Firmware Version: 2.2.36

I've just installed a KC200 outdoor camera, mainly for my wife's usage. However the Kasa Smart app crashes on both her iPhone 8 plus, and her iPad 4 when she goes to view the live video. My Android phone has no problems.

 

Redownloaded the app. Problem still persists.

 

Any suggestions?

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#1
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3 Reply
Re:Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-29 01:30:46

@JohnStew 

Hey John did you do a Kasa Smart App update, everything has gone bad for me since the app update to version Version 2.22 Buld 794

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#2
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Re:Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-29 11:27:49

@ferro13 Yes the app verion is 2.22

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#3
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Re:Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-29 11:42:15

@JohnStew 

 

they screwed the pooch with the latest update, i am rebooting my Archer A10 every dayso that my camera's start recording motion again, i have not had any replies from TP link yet, really pissed off

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Views: 1709

Replies: 3

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