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Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

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Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

NCTexan

2022-11-17 17:59:06 - last edited 2022-11-21 01:01:40

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Registered: 2022-11-17

Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

2022-11-17 17:59:06 - last edited 2022-11-21 01:01:40

Two of my dozen HS103 smartplugs show offline on one of our iPhone Kasa apps but are fully operational from other iPhone and iPads (using Kasa app).

I have unplugged the problem smartplugs and also deleted and reinstalled the app on the problem phone.

Any ideas how to resolve and have all plugs working on all phone apps?

1 Accepted Solution

NCTexan

LV1

2022-11-20 18:01:34 - last edited 2022-11-21 01:01:40

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Re:Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones-Solution

2022-11-20 18:01:34 - last edited 2022-11-21 01:01:40

The Kasa aps did an update and after completed the issue was resolved and all switchs now appear on the problem iPhone.

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Solla-topee

2022-11-21 11:36:00

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Re:Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

2022-11-21 11:36:00

Hello @NCTexan

Thank you very much for sharing the update, glad to know your devices has been worked now.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

NCTexan

2022-11-17 17:59:06 - last edited 2022-11-21 01:01:40

Posts: 2

Helpful: 3

Solutions: 1

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Registered: 2022-11-17

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Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

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