Voice call only worls from camera to phone

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Voice call only worls from camera to phone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Voice call only worls from camera to phone
Voice call only worls from camera to phone
2020-10-30 12:58:54
Model: Tapo C200  
Hardware Version: V2
Firmware Version: V2.2.29

Voice call working only in one direction 

 

When I speak to camera I can hear in phone

But when I hold talk button and speak on phone can't hear anything from camera

 

Camera speaker works when I set motion alarm

So hope speaker is ok

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#1
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6 Reply
Re:Voice call only worls from camera to phone
2020-10-31 13:13:07

@Denson81 

Hi,

Thanks for your time and patience.

Have you tested on another mobile phone to have a look?

Sometimes, there would be some delay for the voice and if you wait a lit longer, would there be any voice?

How long have you had the camera and when did this issue start?

Thank you very much.

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#2
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Re:Voice call only worls from camera to phone
2020-10-31 13:16:02

@Brook 

HI I BOUGHT this from Amazon a month ago

I have another one which works ok

 

Only this one have the issue 

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#3
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Re:Voice call only worls from camera to phone
2020-11-03 08:29:31

@Denson81 

Good day,

Thank you for your kind reply.

May I know where are you located?

And have you reset and reconfigure this problematic camera once before?

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#4
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Re:Voice call only worls from camera to phone
2020-11-03 12:44:20

@Brook I am from Kerala State ,Inida

Pincode 680307

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#5
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Re:Voice call only worls from camera to phone
2020-11-03 12:45:59

@Brook no i haven't RESET any config

How to do it

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#6
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Re:Voice call only worls from camera to phone
2020-11-09 03:15:53

@Denson81 

Hi, please refer to this link to reset the camera:

https://www.tp-link.com/support/faq/2705/

Thanks!

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#7
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