Smart Home Community > All Threads > Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network
< All Threads

Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network
Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network
2023-11-10 14:06:05 - last edited 2023-12-01 03:31:13
Tags: #Remote Control
Model: Tapo P100  
Hardware Version:
Firmware Version: 1.4.18

I have connected a TAPO smart plug P100 to an TP-Link AC1200 4G+ router Wi-Fi network and I am able to connect to the P100 via the TAPO app on my iPhone12 IF my iPhone is one the same network as the P100. When changing iPhone to another network (or 4/5G) then I cannot connect anymore to the P100. Any solution(s) available for this?

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network-Solution
2023-11-15 11:06:58 - last edited 2023-12-01 03:31:13

  @Joost-Dodo 

 

Do you have any settings on the router that might block the internet access of this Tapo smart plug? Such as access control, or parental control.

 

Try to change router DNS server address to 8.8.8.8 and 8.8.4.4. 

 

What's the model, hardware and firmware version of the router? Are you using it as a 4G router? Who is the ISP?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network-Solution
2023-11-15 11:06:58 - last edited 2023-12-01 03:31:13

  @Joost-Dodo 

 

Do you have any settings on the router that might block the internet access of this Tapo smart plug? Such as access control, or parental control.

 

Try to change router DNS server address to 8.8.8.8 and 8.8.4.4. 

 

What's the model, hardware and firmware version of the router? Are you using it as a 4G router? Who is the ISP?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#2
Options
Re:Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network
2023-11-15 18:23:38

  @Wayne-TP All settings are correct (not blocking internet access of TAP plug). Type router is MR600 with latest firmware. I already changed the DNS but without succes.  I am using a 4G SIm card from KPN (ISP in Netherlands). I might have an idea what is going wrong here: the current sim card does not have a fixed but dynamic IP address. I asked KPN for a fixed address and will let you know if this solves the problem  Grts, Joost

  0  
  0  
#3
Options
Re:Connection of a TAPO smart plug to a (AC1200 4G+ router) Wi-Fi network and access outside network
2023-11-16 10:22:28

  @Joost-Dodo 

 

No pro, keep me updated!

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 482

Replies: 3

Tags

Remote Control
Related Articles
Tapo P100 smart plug power consumption
12925 6
Smart plug operation
1729 0
smart plug schedule
390 0
Stolen Smart Plug
199 0
P100 Smart Mini Plug
338 0
Tapo 100 smart plug
1342 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.