Tapo C425 camera

Tapo C425 camera

Tapo C425 camera
Tapo C425 camera
a week ago - last edited a week ago
Model: Tapo C425  
Hardware Version: V1
Firmware Version: 1.2.22

I bought this C425 camera, but I am getting warning messages almost every min when my vehicle is just parked in the detection zone. What can cause this. The only to stop this is to disable the vehicle detection

I am getting flooded with vehicle detection message if I don't turn it off.

How can I fix this problem.

Thanks Rudi

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#1
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7 Reply
Re:Tapo C425 camera
a week ago

  @Rudive im getting the same ...

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#2
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Re:Tapo C425 camera
Sunday

  @Lninja , I am glad I am not the only one getting this error messages. How do we get tp-link to solve this, must be something wrong in the code??

 

I am running the latest firmware release.

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#3
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Re:Tapo C425 camera
Sunday
Instead of using vehicle detection, can you just use motion dewtection instead?
ast
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#4
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Re:Tapo C425 camera
Sunday

  @astph , I have motion / Person / Pet detection action on only - then it works fine, but I have to disable vehicle detection. Once I enable vehicle detection then I get this false messages almost every minute, I only get the false message when a vehicle is stationay parked in the detection zone. Can you tell me if tp-link is working on the problem and can they simulate the problem.

 

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#5
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Re:Tapo C425 camera
Monday

  @Rudive 

 

Did you receive the detection notifications when checking the camera liveview? Or do the notifications arrive even when not watching the live stream?

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#6
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Re:Tapo C425 camera
Monday

  @Wayne-TP i received the notifications when not watching the live view 

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#7
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Re:Tapo C425 camera
Tuesday

  @Lninja @Rudive 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
 

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#8
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Replies: 7

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